Shipping policy
π Shipping Policy β FORHN
Customs & Import Taxes
Buyers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges that may apply in their destination country. These charges are not included in our prices or shipping feesΒ and are not collected by us at checkout.
Please note that customs regulations vary by country, and we are unable to determine in advance whether fees will be charged or how much they may be.
FORHN is not responsible for customs delays, inspections, or fees imposed by customs authorities.
Shipping Information
Processing Time
All items are handmade to order.
β’ Processing Time: 3β7 business days
This allows us to carefully prepare and inspect your order before shipment.
Shipping Origin
β’ Ships from Ho Chi Minh City, Vietnam
β’ Tracking information is provided for all orders
Estimated Delivery Time
β’ United States: typically 10β14 days after shipment
β’ Most other international destinations: approximately 2β3 weeks after shipment
Delivery times are estimates only and are not guaranteed.
Express Shipping
Need your order sooner?
We offer express shipping options for many destinations. Please contact us before placing your order and provide your full shipping address so we can provide an accurate quote.
π© forhn.handmade@gmail.com
Important Notes
β’ If you would like to make changes to your order, please contact us before it has been shipped. Once an order has been shipped, we are unable to make changes.
β’ Delivery times may vary due to customs processing, public holidays, weather conditions, carrier delays, or other circumstances beyond our control.
β’ Please ensure your shipping address is complete and accurate before placing your order.
β’ We recommend using a physical street address rather than a PO Box whenever possible.
β’ FORHN is not responsible for orders lost due to incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery timeframe, please contact us at:
π© forhn.handmade@gmail.com
We will investigate the shipment with the carrier and work with you toward an appropriate resolution, which may include a replacement or refund when applicable.
β Holiday Shipping Notice
During the Vietnamese TαΊΏt holiday period, processing and delivery times may be longer than usual.
Orders placed during this period may take approximately 3β5 weeks from the purchase date to arrive.
If you require your order by a specific date, please contact us before placing your order.
For additional information, please review our Returns & Refund Policy and Terms of Service.