Terms of service

🌿 Terms of Service – FORHN

By accessing and placing an order with FORHN, you agree to the following terms.

🛍️ Products

All items are handmade and may have slight variations in size (±1–1.5 cm) and color due to lighting or screen differences.

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📏 Sizing

We use our own FORHN size guide based on body measurements.

Customers are responsible for selecting the correct size.

If unsure, please contact us before ordering:

📩 forhn.handmade@gmail.com

We use our own FORHN Size Guide (cm and inches). For the best fit, please refer closely to your body measurements, especially:
• Chest (V1)
• Waist (V2)
• Hips (V3)
• Length

*Need help? If you have any questions, feel free to message or email us 📩 — we typically reply within 24-48 hours.

US sizing varies between brands, so following measurements is the most accurate way to select your size.

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🚚 Shipping

Orders are shipped from Vietnam with tracking.

Estimated delivery time: 2–3 weeks (US: 10-14 days), depending on location.

-Important Notes

• Delivery times are estimates and may vary due to customs, holidays, or carrier delays, which are beyond our control.

• Please ensure your shipping address is correct before placing your order

• We recommend using a physical address (no PO Boxes) to avoid delivery issues. 

• We are not responsible for lost items due to incorrect addresses.

💫Lost In-transit or Delayed Packages

If your order is delayed or hasn’t arrived within the estimated timeframe, please contact us via email .

We will do our best to assist you — including sending a replacement or issuing a full refund when appropriate.

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🔁 Returns & Refunds

By placing an order, you agree to our Return & Refund Policy.

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✨ Fees

• Customers pay return shipping

• 15.4% restocking fee per item

• Original shipping & taxes are non-refundable

⚠️ Important: Please contact us before ordering for sizing help.

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💳 Refunds

Refunds are processed after inspection and sent to original payment method.

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📩 Contact

forhn.handmade@gmail.com

Thank you again for your patience and for supporting our handmade studio.